Personal Selling and Sales Management

Lululemon creates a calm and warm tone as soon as you step inside one of the stores across the world, their employees are set to know all the in-depth knowledge about the products you may be picking up or looking around the store. with this knowledge the workers are able to assess you with anything necessary and also recommend you similar items in case they may not have the one you are looking for. lululemon associates may also upsell and cross selling things. lastly, they collect data sending surveys to their costumers after they purchased to follow up with them and able sure that everything went by smoothly.